United, American, and Southwest Airlines — Rewards Email System
One system behind every client and every send — 168.4 million emails a year
168.4M sends a year • 10+ brands • Click-through and click-to-open • Design tokens across all products
I care about the stuff that most people don't notice.
Hierarchy, spacing, a corner radius that's off by two pixels.
↓ PROJECTS ↓
“Sharon has the sharpest design eye of anyone I've known, and for that reason, she is my most trusted source for design guidance.”
Britney Hendrickson · Director, User Experience